Shipping & Returns

 

Shipping Information

We offer complimentary shipping within the United States. All orders will be processed within 1-3 business days and shipping times may vary between 2-10 days.
Currently , Anouk & Co. ships to the United States and Mongolia only.

Easy Returns & Exchanges

We want you to be completely satisfied with your purchase. If you’re not happy for any reason, please let us know and we would be happy to assist you. Items purchased from Anouk & Co. are eligible for a refund if notified and shipped back within 7 days of delivery in brand new condition. Your return dispatch must be sent in its original packaging with all tags attached. The products must be returned without any sign of use or damage. Goods that are returned in a used or damaged state will be returned to the customers at their own cost.
We are unable to refund any shipping fees incurred for return itself.
In order to initiate a return, please contact info@anoukandco.com within seven days of your delivery.  Return shipping address:

Anouk & Co.
339 Lyon Street, #4
San Francisco, CA 94117